"Last week I had some time to reflect on how impactful the mental aspect of whatever we are doing has on the results. Whether in sports, in staffing or in flipping burgers on night shift, your mental approach drives your performance. If you tell yourself 'this is going to be a long night', you'll probably have a really long night. If you say to yourself 'I just don't make these putts', then you probably miss more than you could make. While I still don't putt like Jason Day, thinking positively about my own abilities will help me putt more like him. The power of positive thinking has been studied and proven a thousand times over. Books have been written, careers established and conferences held on positive thinking. So yesterday, I announced to the team that it was going to be a GREAT DAY! The power of that phrase was evident in our conference room, and I am sure it was felt in all of our offices. People smiled and followed up with their own positive comments. And you know what, it was a great day. Don't lose sight of the impact your words can have on your team and on yourself! Tell you what, let's just go ahead and make it a GREAT WEEK! Choose Excellence."